How to improve a workplace culture

by Leon Gettler | |   Leadership
How to improve a workplace culture

Reinventing a poor culture is a priority for CEOs

Bad cultures are found in places where management makes decisions behind closed doors and where managers fail to address issues affecting the workforce. Poor company culture breeds low morale, high turnover, loss of productivity and, finally, a potentially devastating loss of profits. This is why reinventing a poor culture is a priority for CEOs.

Marie-Claire Ross, director at Digicast Productions says high performing workplaces are unified and have everyone working together as a team. They  have no 'us versus them' mentality. Also, there has to be compassionate leadership. That means creating a workplace where there are visible signs that staff are highly valued by the organisation. That comes down even to things like a tidy, clean kitchen and toilet area, clean workspaces and operational equipment, clean and functional Personal Protective Equipment (PPE) and happy staff working together. All that sends out the message that only safe and productive behaviours are tolerated and that staff personal needs are being taken into account.

“Finally, we have the final step that communicates the other two areas but in a transparent, predictable manner,’’ Ross says. “This is where communication connects staff emotionally to the information by using stories and metaphors. Communication must be regular and honest.  Woe betide any CEO who dares to announce that safety is important, but in a later announcement declares that due to poor sales, the safety budget is going to be cut.  Messages must always be believable and free from hypocrisy.”

Nicole Fallon at Business News Daily says CEOs need to first of all remove hierarchies. She says hierarchy creates an us versus them attitude and creates an atmosphere of intimidation and inhibits the free flow of ideas. She says CEOs also have to empower and trust employees to make the right decisions.

“The benefits of trusting and empowering others far outweigh the fear that mistakes will be made,” Fallon says. “Pick the top two to three things that are most important for you to do in one day, and then let your team handle the rest. It is important for the entire company to know that they are an integral part of the company's success. Control outcomes, not behaviours.”

And finally, the most important change is to listen to those who are part of the culture. They have to create the type of environment where employees feel comfortable enough to reach out, no matter their status within the company.
 
Then there are tools CEOs can uses. For example, 15/5 sends out a series of questions to team members weekly which they are required to fill out. People can be asked about how they went about their priorities the previous week, what wins they had, what challenges they encountered and what some of their ideas might be to make things better.

Another good tool is TinyPulse which seeks feedback from people in all areas.

The importance of these tools is that they are engaging the workforce for the first time and that’s an important step to changing the culture, turning it into one that’s inclusive for all.

How have you changed cultures?

 

 

 

Write new comment

1103910982109831098411035 11036 10991
preload 0preload 1preload 2preload 3preload 4preload 5preload 6preload 7preload 8preload 9preload 10preload 11preload 12preload 13preload 14preload 15preload 16preload 17preload 18preload 19preload image 1preload image 2preload image 3preload image 4preload image 5preload image 6preload image 7preload image 8preload image 9preload image 10preload image 11preload image 12preload image 13preload image 14preload image 15preload image 16preload image 17preload image 18preload image 19preload image 20preload image 21preload image 22preload image 23preload image 24preload image 25preload image 26preload image 27preload image 28preload image 29preload image 30preload image 31preload image 32preload image 33preload image 34preload image 35preload image 36preload image 37preload image 38preload image 39preload image 40preload image 41preload image 42preload image 43preload image 44preload image 45preload image 46preload image 47preload image 48preload image 49preload image 50preload image 51preload image 52preload image 53preload image 54preload image 55preload image 56preload image 57preload image 58preload image 59preload image 60preload image 61preload image 62preload Themeimage 0preload Themeimage 1preload Themeimage 2preload Themeimage 3preload Themeimage 4preload Themeimage 5preload Themeimage 6preload Themeimage 7preload Themeimage 8preload Themeimage 9preload Themeimage 10preload Themeimage 11preload Themeimage 12preload Themeimage 13preload Themeimage 14preload Themeimage 15preload Themeimage 16preload Themeimage 17preload Themeimage 18preload Themeimage 19preload Themeimage 20preload Themeimage 21preload Themeimage 22preload Themeimage 23preload Themeimage 24preload Themeimage 25preload Themeimage 26preload Themeimage 27preload Themeimage 28preload Themeimage 29preload Themeimage 30
Like
Love
Haha
Wow
Sad
Angry
Dislike
Not rated yet.
1 comment available
Please confirm
No
Yes
Information
Ok
Previous Next Hide preview images
Close webpage preview
Loading preview ...
Upload photo Upload pdf
Loading preview ...
Preview of your uploaded image Cancel image upload
*: required field
Preview Comment
Close comment preview
Cancel reply
Your comment will be a reply on the following comment:
Data protection and disclaimer
Data protection report - 22.6.2017, 17:10:22
Https is not enabled
Database is on the same server
Cookies can be refused or accepted AcceptRefuseCookies are accepted Cookies are not accepted
Search engines are allowed to index comments
Data protection is low (25%)
1
Software declaration
This software has no known backdoors or vulnerabilities that allows third parties access to your data. More about data protection with this commenting- and rating-system: www.toctoc.ch
Smithc516 Smithc516

Popularity: 2 Smithc516 Smithc516 - I've been absent for a while, but now I remember why I used to love this site. Thank you, I'll try and check back more frequently. How frequently you update your site?

I like
Like
  
I dislike
Dislike
1 month 1 week ago  
1494523941
Not rated yet.
Reply
Previous Next Hide preview images
Close webpage preview
Loading preview ...
Upload photo Upload pdf
Loading preview ...
Preview of your uploaded image Cancel image upload
*: required field
Preview Comment
Close comment preview
Close

Let us know your enquiry