As a CEO, how can you develop the skills and techniques to manage a crisis impacting you, your organisation and your customers?
This live panel discussion shared learning and views about effective crisis management and provided expert insights and advice.
Jacquelynne Willcox shared her own experiences and provided case studies on effective Crisis Management including:
- How to test your assumptions
- How to best ‘tell the story’ and take responsibility
- How to best deal with Social Media in times of crisis
Scott Bennetts and Jacquelynne Willcox discussed their thoughts on the reputational impact of a mismanaged crisis (think frozen berries) and impressions and experiences from their high profile roles.
Facilitated by Ilkka Tales, CEO Syndicate Chairman at The CEO Institute.
The CEO Institute was founded in 1992. It is now Australia's leading membership organisation for CEOs and senior executives. It provides a forum for over 1,000 Chief Executive members to connect and share their learning with each other. In 2011, The CEO Institute became the world’s first global certification body for CEOs, and in 2013, partnered with UNESCO in support of the "Malala Fund for Girls' Right to Education". In 2014, they began offering their programs globally. The CEO Syndicate is an exclusive peer support network for CEOs. The first meeting of The CEO Syndicate program was held in Melbourne in June 1992. Offices were opened in Adelaide in 1996 and Sydney and Brisbane in 1997, with Perth launching in 2007. In 2015 the New Zealand office opened. The Future CEO program is a certification course designed by the business leaders of today for the business leaders of tomorrow. The first Future CEO meeting was held in Melbourne in May 2012. In 2014, the "Future CEO Scholarship Fund for Women" was established, and continues to be offered today. Membership of The CEO Institute is by invitation only. To register your interest click enquire.